How long does it take to start a project?
Once we've had a discovery conversation and agreed on scope, most projects move into pre-production within one to two weeks. Timelines vary depending on complexity, location logistics, and scheduling. Documentary work and remote shoots typically require more lead time than shorter commercial pieces or branding/design work. We'll give you a realistic timeline upfront so there are no surprises.
How involved do we need to be during project?
That depends on you. Some clients prefer close collaboration throughout, while others hand off the project after initial planning. We adapt our communication and check-ins to match your preferred level of involvement.
How does your retainer model work?
For some of our clients, our retainer model lets you lock in your annual budget for marketing, content, and creative work without needing to price out and plan every project in advance. You get immediate access to our full range of services (video, design, web, branding) and can pivot as priorities shift throughout the year. Unused budget carries over month to month, so you're never losing value during quieter periods or scrambling to allocate funds when a bigger need arises.
Do you handle strategy or just production?
We can do both! We're just as comfortable shaping a communications strategy as we are executing one, and we're not afraid to point out when something isn't working. If your current approach has gaps or misalignments, we'd rather catch that early than produce work that looks great but misses the mark.
What industries do you typically work with?
We've built deep experience in marine industries, First Nations communities, and documentary storytelling, but we work with clients across many sectors: government, nonprofits, tourism, local businesses, and more. What our clients share is a need for thoughtful, authentic communication that genuinely reflects who they are.
What makes you different from other agencies?
We take the time to understand your business, your industry, and your audience before we create anything. That means the work we deliver isn't just polished, it actually resonates with the people you're trying to reach.
Still looking for answers or need a good chat?
Our team will guide you through our design process, project specifications and cost estimate.
